The aim of any corporate policy (HR, IT, Credit etc) is have all employees understand its content in order that they can comply with it.
Effective corporate policies are thought out, well written, easily accessible and organized for easy reference by employees.
Listed below are some factors to avoid for communicating a confusing foreign corporate policy to employees.
- Two or more policies cover the same topics and are not consistent in direction or guidance.
- The policy content is too complex and employees do not understand it.
- The policy content is too long and employees will not read it.
- Policy documents are not organized (Table of Contents, bookmarks) to allow navigation to quickly find requested information.
- The policy content is not clear and employees are forced to interpret its meaning creating variances on how policy is applied.
- Critical topics and issues are not addressed within policy leading to gaps as to how issues are to be handled and creating variable interpretations of why and how business practices should be done.
