“There are those who look at things the way they are, and ask why… I dream of things that never were, and ask why not?”
Robert F. Kennedy
Granted one can do a good service to a business or department by accurately documenting their existing process and procedures. Most managers and regulators would be satisfied with that type of effort.
The art of procedures writing involves not only a descriptive element but also provides a prescriptive element. How can you perform, service and operate more efficiently and productively? Prescriptive procedures writing adds the elements of creativity and sound business judgment to a documentation effort.